FAQ
1 — How do Monroir garments fit?
Answer:
Monroir garments are designed with a structured, relaxed fit and are generally true to size.
We recommend selecting your usual size for the intended fit.
For more precise guidance, detailed size charts are available on each product page.
2 — What size should I choose?
Answer:
We recommend selecting your usual size for the intended fit.
If you are between sizes or prefer a more fitted or oversized look, please refer to the detailed size charts available on each product page.
If you require further assistance, feel free to contact our support team before placing your order.
3 — How long does shipping take?
Answer:
Shipping times vary depending on your location:
United Kingdom
Standard Delivery: 2–4 business days
Express Delivery: 1–3 business days
European Union
Standard Delivery: 3–7 business days (confirm this)
International
Standard Delivery: 5–10 business days (confirm this)
Delivery times may vary slightly depending on destination and courier conditions.
4 — Do you ship internationally?
Answer:
Yes, Monroir ships internationally to selected countries.
Shipping rates and delivery times will be calculated at checkout based on your location.
5 — What is your returns policy?
Answer:
Our full returns policy can be found at the bottom of our website.
We recommend reviewing the policy carefully before placing an order.
If you have any questions regarding returns, our support team is available to assist.
6 — How do I track my order?
Answer:
Once your order has been dispatched, you will receive a confirmation email containing your tracking number.
You can track your order directly through the tracking link provided in that email or via the tracking section on our website.
7 — Can I exchange my item?
Answer:
Exchanges are handled in accordance with our returns policy.
Please review the full policy on our website for details regarding eligibility and exchange procedures.
8 — How can I contact Monroir?
Answer:
For support or enquiries, you can contact us via email:
We aim to respond to all enquiries as quickly as possible.
9 — When will Drop 1 ship?
Answer:
Drop 1 orders will be processed and dispatched as quickly as possible once confirmed.
You will receive a confirmation email once your order has been shipped.
Processing times may vary depending on order volume.
10 — Are items limited?
Answer:
Yes — Drop 1 items are produced in limited quantities.
Once an item sells out, restocks are not guaranteed.